You were robbed or pickpocketed
Get safe first, call 110, cancel cards, and report to your embassy if your passport was taken.
Safety first, then 110 and cancel cards.
What you'll see
If your belongings were stolen, your safety and cards come first:
Why it happens
Thieves target phones and wallets. A police report, 报案, protects insurance claims and document replacement.
Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.
When the fast fix isn't enough
In the kitWhen things are stolen, the kit gives the report wording and the card-cancel list.
1. The lookup table
What to say so the report supports your claim.
2. The trigger matrix
When 110 suffices vs when you need the embassy.
3. Offline printable version
The report steps as a printable card.
What you are reading is free. The shut crate is the part you carry.
Ask it once, get one answer — not four things to read.
Three moves, in this order — panic is what makes it worse.
If nothing works
If you have no phone or cards:
- Borrow a phone to call your bank.
- Ask your hotel to help with the police.
- Use a travel companion's phone to alert family.
Four levels deep — you are never down to a single option.
One calm person who can speak for you changes everything.
You are looking at 1 of 62
Most travellers know about three of these before they fly. This one is often not one of them.
Official sources
- Emergency numbers: 110 police / 120 ambulance / 119 fire
- Your embassy (via your government's travel advisory)
- National Immigration Administration
Verified against these sources on 2026-09-20.