Emergency reference only — not medical, legal, or safety advice. If someone is in danger, call 110 (police), 120 (ambulance), or 119 (fire) now.
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Before you go Emergency 52 of 62 known sticking points

Natural disaster or city-wide emergency

Follow official instructions, stay informed via your embassy, and remain in a safe place.

A traveller talking to a Chinese police officer at a help desk

Embassy alerts beat the rumors.

What you'll see

If a disaster hits, official info and calm beat rumors:

City emergency · follow authorities
城市紧急 · 听从官方
Situation level: L3 (scenario). This is an emergency situation, not an app error code.

Why it happens

Embassies coordinate evacuation and alerts; staying put until cleared avoids danger on the roads.

Fastest fix, free: Follow local official announcements, check your embassy's updates, and stay where you are.

Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.

Last verified: 2026-09-20 · Confidence: Multiple sources (pending first-hand verification)

When the fast fix isn't enough

In the kit

When disaster hits, the kit maps the embassy alert and shelter steps.

1. The lookup table

How to register with your embassy for alerts.

2. The trigger matrix

When to shelter in place vs when to evacuate.

3. Offline printable version

The steps as a printable card.

FREE — what you are reading nowwhat you will see, why, fastest fix, fullstepsIN THE KIT — the long tailwhat to say, who to call, offline

What you are reading is free. The shut crate is the part you carry.

Is anyone in danger right now?yes / noYESCall 110 / 120 firstfreeNOThe calm-handling branchin the kit

Ask it once, get one answer — not four things to read.

123Get safestep back, breatheCall 110 / 120say where you areShow this cardlet them read it

Three moves, in this order — panic is what makes it worse.

If nothing works

If you are outside:

  1. Listen to hotel staff instructions.
  2. Charge devices and save embassy numbers.
  3. Avoid travel until authorities clear it.
1234Call 110 /120level 1Embassylevel 2Insurance linelevel 3Someone youtrustlevel 4

Four levels deep — you are never down to a single option.

A local handing a phone to a traveller who needs help

One calm person who can speak for you changes everything.

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Most travellers know about three of these before they fly. This one is often not one of them.

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Official sources

Verified against these sources on 2026-09-20.