← All guides
Emergency 53 of 62 known sticking points

You're having a mental health crisis

Call a mental health hotline, your embassy, or travel insurance; go to ER if in danger.

! Crisis !

Hotlines and your embassy can help.

What you'll see

If you're in distress, reaching a human helps:

Crisis · call hotline
心理危机 · 拨打热线
Situation level: L3 (scenario). This is an emergency situation, not an app error code.

Why it happens

China has a psychological support hotline, 12320-5 in some regions; embassies and insurers can connect you to English help.

Fastest fix, free: Call the mental health hotline, 12320-5, your embassy, or travel insurance for support.

Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.

Last verified: 2026-09-20 · Confidence: Multiple sources (pending first-hand verification)

When the fast fix isn't enough

In the kit

When you're struggling, the kit lists the lines and the embassy path.

1. The lookup table

Hotlines and embassy contacts that offer help.

2. The trigger matrix

When a hotline suffices vs when to go to ER.

3. Offline printable version

The line list as a printable card.

Get the offline kit — $9.99 Read the free guides first

If nothing works

If hotlines are busy:

  1. Message a friend or family member.
  2. Use a translation app to explain.
  3. Go to any hospital and ask for help.

You are looking at 1 of 62

Most travellers know about three of these before they fly. This one is often not one of them.

This case Related, emergency All others
Find the ones that are yours