You need a receipt for your ride
Open ride history, tap Receipt or Invoice, download a PDF, or request a 发票 within 30 days.
A 发票 needs your name, within 30 days.
What you'll see
If you need proof of the ride, the app issues it separately:
Why it happens
A simple ride receipt, PDF, is quick, but a Chinese tax invoice, 发票, needs your name and must be issued within 30 days of the ride.
Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.
When the fast fix isn't enough
In the kitWhen finance rejects the e-receipt, the kit shows the fapiao path that is accepted.
1. The lookup table
How to get a real fapiao finance accepts, not just the e-receipt.
2. The trigger matrix
Which rides qualify for 发票 vs only a PDF receipt.
3. Offline printable version
The request steps as a printable card.
One map is open in your hands. The other is rolled up in your bag.
One question, two paths. Your answer picks the road.
Direct binding fails far more often than this two-hop route.
If nothing works
If the receipt is missing or rejected:
- Keep the e-receipt screenshot as proof.
- Ask the platform for a fapiao if rejected.
- Request the receipt via Didi support if missing.
Four levels deep — a declined card never leaves you on the kerb.
Showing the screen to the driver beats any translation.
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Most travellers know about three of these before they fly. This one is often not one of them.