You need a receipt or invoice
For expenses or taxes, request an electronic receipt from the transaction inside each app.
The button is inside the transaction, not the home screen.
What you'll see
If you need proof of a payment for work or tax, the app can issue it per transaction:
Why it happens
Both apps can produce an electronic receipt, but the button is buried inside the transaction detail, not on the home screen.
Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.
When the fast fix isn't enough
In the kitIf the receipt is rejected for reimbursement, the kit shows the fapiao (发票) route that finance departments actually accept.
1. The fapiao route
How to get a real fapiao that Chinese finance accepts, not just an e-receipt.
2. The trigger matrix
Which merchants can issue fapiao vs. which cannot.
3. Offline printable version
Both paths as a printable card.
What you are reading is free. The shut crate is the part you carry.
Two doors, one question. Walk through the one your answer opens.
Direct WeChat binding fails far more often than this two-hop route.
If nothing works
If the in-app receipt is not enough:
- Ask the merchant for a fapiao (发票) directly — many can issue one.
- Use the merchant's own mini-program, which often has a clearer receipt button.
- Keep the transaction screenshot as interim proof.
Four levels deep — a failed payment never strands you.
Someone behind the counter can usually unblock you faster than any app.
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Most travellers know about three of these before they fly. This one is often not one of them.
Official sources
- Alipay Help Center
- WeChat Pay official
- People's Bank of China
- State Administration of Foreign Exchange (SAFE)
Verified against these sources on 2026-09-20.